I received a promo from the mail from American Airways in reference to fast tracking to elite status. Once i attempted to log on to the Web-site in the promo I could not come across it (aa.
Just composing to let you recognize inspite of The issue in attending to my spot on March two, 2016, plus the disappointment I'd With all the scheduling from you, I used to be very happy with the staff at Charlotte, North Carolina. All of that I came in connection with have been most helpful and type.
Many of us learned out of your travellers which were looking ahead to our aircraft to reach for his or her return to Miami that as we camped in Miami, they had been returned to resort rooms and provided with meal and breakfast at no expense! We hope payment equal in value for housing and meals to that you choose to delivered on the travellers that had to remain in Roatan a result of the mechanical issues with our flight.
just after arrival at airport I had been knowledgeable which the flights had been overbooked And that i could reach Dallas another morning but not to Las Vegas.
Final month, I traveled on American Airlines from Portland, Maine to Washington, DC. I am able to’t inform you adequate about the excellent service I received. I asked for a wheelchair for both of those airports and also the chair and attendants were proper there and went higher than and beyond the call to obligation.
Your customer service Reps are below helpful. Immediately after aiming to show up at a scheduled for months instruction seminar our flight was canceled creating us struggling to go to. The only thing offered by American Airlines were being apologies and a refund on the flight.
American airlines neglected to present me health care assist After i requested for it. The staff members said that considering the fact that I didn’t make preparations for guidance they couldn’t help me. Like I knew I was gonna Possess a professional medical crisis. Get serious American airlines and start caring regarding your customers.
I just concluded emailing a difficulty to purchaser resolutions but unintentionally hit anything and my information disappeared; did you receive it?
under no circumstances at any time been given these types of lousy service and a corporation that only doesn’t treatment about there having to pay shoppers
my flight 5151 from savannah to charlotte 405pm was delayed for four one/two hours which has a flat tire no tire on the savannah airport to repair it so we needed to watch for another fight from charlotte to deliver the tire to us after which we had to wait again for one more flight to carry the Device to restore the tire . we ended up informed to make our on reservation For brand new tickets and yet once we referred to as in there was no info of a hold off my aggravation degree is overcome, laura a AA staff made an effort to help and obtained very frustration since she had a tough time environment me and my spouse and children jointly I used to be their website instructed to possess a seat and he or she would consider later soon after helping other customer at that point I felt like I did not make any difference following feeling that I was not important I ask for 2 meal ticket so we could consume since if flight wasn't delayed I would have be house for dinner at 7pm in Cleveland ohio I have never taken this airline prior to please ensure it is proper and change two spherical journey ticket
it can be pitiful to own to report that my many emails to Consumer Relations haven't been answered as of to date October 29, a total not enough by far the most elementary courtesy toward an eighty four several years previous Initially-Class passenger and Recurrent Flier….
My flight was to depart at 6 a.m. which means depart your mattress and your private home before the crack of dawn. Only to go through protection and after that sit while in the airport lounge since the crew was struggling to fly.
I am 62 a long time aged, and was on the flight from Orange County, Ca to Jacksonville, NC. All went properly until I arrived at Charlotte,NC. Mainly because I'd wheel chair assistance I used to be helped normally I feel I would not happen to be. Right after two flight were cancelled on that evening I wasn’t genuinely positive what I'd personally do. But as a result of kindness of the workers they wheeled me to shopper service both equally periods, And eventually on getting the news that A different flight wouldn't be scheduled until the morning with the 3rd they created absolutely sure I had a motel paid for by american Airways which I a great deal appreciated. Remaining by yourself was a bit scary, but I created it through, and managed to have again into the airport at 5:thirty the following early morning. And yet again this flight was cancelled likewise. At this stage I organized to simply go to a different city. Upon having on that flight there was a electrical fire in the cabin in the plane, and right after becoming within the air for around ten minutes it absolutely was circled and we were being taken from the plane in the hurry.
My daughter and I flew to Barbados for my Mate”s funeral on Jul 23rd. We experienced a disservice and on the return flight, we were compelled to attend more than an hour for any wheelchair. It was annoying, and as a person with cardiac well being, it was relatively Terrifying.